Remaining relevant: Diversity in business is the key to success

26 September, 16:00 - 18:30

Zurich Offices, 5 Blue Street, North Sydney NSW 2060, Sydney, Australia

In this fast paced world, it is more important than ever for the insurance industry to keep up with the evolving needs of our customers. With a focus on distribution, our panel will discuss how by embracing diversity we can better understand our customers, be truly representative of the marketplace and provide relevant solutions, leading to business success and enhanced customer experience.


Zurich’s own Chief Claims Officer, Hilary Bates will be moderating the discussion and we are pleased to welcome to the panel Nareen Young (Former CEO of Diversity Council Australia) and Melinda Bryde (Head of Risk and Insurance, Lendlease), alongside our Head of Customer Management, Christian Falkingham, and head of Motor Claims, Brian Chikanya, for what promises to be a thought provoking evening.

Light canapés and drinks will be served.