Here are some answers to your most frequently asked questions.
Why can’t I register for an event?
Event registration opens on 11th July. You can register for events by visiting the ‘Take Me’ page, selecting your continent, then your country. You will then be directed to register for events in that country.
Tickets are allocated on a first-come, first-served basis. If you are not able to register for an event, this means that the event has been completely oversubscribed and is no longer open for registration. There is no waitlist option. Don’t forget there are many other great events for which there are still tickets available.
Why haven’t I received a confirmation email for the event I have signed up to?
Confirmation emails are sent through our website software company C Vent, these emails often get sent junk mailboxes. If you still are unable to find your booking confirmation, please contact the C Vent customer support desk.
Can I attend events in other countries?
Can you can attend events in other countries, but you will be required to register for each individual country.
You can register for events in other countries by visiting the ‘Take Me’ page, selecting your chosen continent, then your chosen country. You will then be directed to register for events in that country.
What if I require special assistance?
If you require special assistance, please contact firstname.lastname@example.org. BSL is available but please contact us as soon as possible so there is sufficient time to put this in place.
Can I have extra tickets?
Tickets are non-transferable and you cannot register for tickets events for other people. The Dive In festival is only open to professionals within the insurance industry, so it is not possible to apply for tickets for friends or family.
You can print your tickets or bring your mobile phone if you are using the app. Don’t forget to bring photo ID as many venues will require this for you to collect a pass.